iPhone · iPad · MacBook
Book in your device.
Start with an assessment. Understand your options. Decide on your repair.
How it works
- 1
Request a booking
Tell us about your device, the issue and your preferred handover method.
- 2
Confirm & hand over
iPhix confirms courier or drop-off arrangements and the relevant address after receiving your request.
- 3
Assessment & quote
The R350 book-in assessment fee covers the initial assessment. We assess your device and provide a repair quote.
- 4
Your decision
If you proceed, the assessment fee is included in the quote and deducted from the repair balance.
R350 assessment fee
The book-in assessment fee is non-refundable regardless of the outcome. For drop-off bookings, pay in person. For courier bookings, arrange online payment with iPhix before sending your device and include your order reference.
Courier
Confirm payment, packaging and the delivery address with us before dispatch.
Drop-off
Arrange a drop-off with iPhix. The address is confirmed after booking.
Service enquiries
- • Screen lock / passcode
- • Apple Logo loop
- • Activation Lock / iCloud services
- • MDM lock
- • Network / SIM lock
Device-lock services are assessed only for owners or authorised customers. Activation Lock, iCloud, MDM and network enquiries may require proof of ownership and assistance from Apple, the organisation administrator or the carrier. Eligibility and outcomes are not guaranteed.
Back up your data where possible. Service may result in data loss or fail to resolve the issue. Confirm full repair terms with iPhix before handing over your device.